MOO Self Storage Privacy Policy
Last Updated: 20th January 2024
MOO Self Storage is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our web forms, Stripe payment gateway, and email exchanges.
1. Information Collection: We collect personal information that you voluntarily provide to us when you rent a storage unit, make payments, or communicate with us. This includes, but is not limited to, your name, contact information (such as email address and phone number), payment details, and any other information you choose to provide.
2. Use of Information: The information we collect is used for the following purposes:
– To provide and manage our storage services.
– To process your payments via Stripe.
– To communicate with you about your account, our services, or any inquiries you may have.
– To improve our services and customer experience.
3. Data Storage and Security: Your personal information is stored on secure web forms and within the Stripe payment gateway. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
4. Sharing of Information: We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processing and email communication services. These third parties agree to use your information only as necessary to provide these services to us.
5. Retention of Information: We retain your personal information for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights: You have the right to access, correct, or delete your personal information held by us. You can exercise these rights by contacting us at the details provided below.
7. Changes to This Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to periodically review this policy for the latest information on our privacy practices.
8. Contact Us: If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
– Email: storage@mooss.co.uk
– Phone: 01463 870066
– Address: MOO Self Storage, Unit 44 Muir of Ord Industrial Estate, Muir of Ord, IV6 7UA
By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.